Module 3: Case Study

How to Deal with Difficult, Angry, and Upset Customer's and Still Remain Calm Module Three: Stress Management (Internal Stressors)
0 minutes
Share the link to this page
Copied
  Completed
You need to have access to the item to view this lesson.
One-time Fee
$99.99
List Price:  $139.99
You save:  $40
€92.30
List Price:  €129.22
You save:  €36.92
£79.14
List Price:  £110.81
You save:  £31.66
CA$135.92
List Price:  CA$190.30
You save:  CA$54.37
A$153.17
List Price:  A$214.44
You save:  A$61.27
S$134.71
List Price:  S$188.59
You save:  S$53.88
HK$782.26
List Price:  HK$1,095.19
You save:  HK$312.93
CHF 90.56
List Price:  CHF 126.79
You save:  CHF 36.22
NOK kr1,076.34
List Price:  NOK kr1,506.92
You save:  NOK kr430.58
DKK kr688.47
List Price:  DKK kr963.88
You save:  DKK kr275.41
NZ$166.49
List Price:  NZ$233.09
You save:  NZ$66.60
د.إ367.19
List Price:  د.إ514.08
You save:  د.إ146.89
৳11,000.23
List Price:  ৳15,400.77
You save:  ৳4,400.53
₹8,335.05
List Price:  ₹11,669.40
You save:  ₹3,334.35
RM473.25
List Price:  RM662.57
You save:  RM189.32
₦139,656.03
List Price:  ₦195,524.03
You save:  ₦55,868
₨27,872.43
List Price:  ₨39,022.53
You save:  ₨11,150.09
฿3,637.73
List Price:  ฿5,092.97
You save:  ฿1,455.24
₺3,222.80
List Price:  ₺4,512.05
You save:  ₺1,289.25
B$497.67
List Price:  B$696.75
You save:  B$199.08
R1,888.37
List Price:  R2,643.79
You save:  R755.42
Лв180.67
List Price:  Лв252.95
You save:  Лв72.27
₩134,942
List Price:  ₩188,924.20
You save:  ₩53,982.20
₪366.06
List Price:  ₪512.51
You save:  ₪146.44
₱5,625.18
List Price:  ₱7,875.48
You save:  ₱2,250.29
¥15,118.78
List Price:  ¥21,166.90
You save:  ¥6,048.12
MX$1,663.06
List Price:  MX$2,328.35
You save:  MX$665.29
QR365.44
List Price:  QR511.63
You save:  QR146.19
P1,373.02
List Price:  P1,922.28
You save:  P549.26
KSh13,148.68
List Price:  KSh18,408.68
You save:  KSh5,260
E£4,723.53
List Price:  E£6,613.14
You save:  E£1,889.60
ብር5,694.53
List Price:  ብር7,972.57
You save:  ብር2,278.04
Kz83,612.73
List Price:  Kz117,061.17
You save:  Kz33,448.44
CLP$98,024.19
List Price:  CLP$137,237.79
You save:  CLP$39,213.60
CN¥722.49
List Price:  CN¥1,011.52
You save:  CN¥289.02
RD$5,928.03
List Price:  RD$8,299.48
You save:  RD$2,371.45
DA13,469.95
List Price:  DA18,858.47
You save:  DA5,388.52
FJ$225.25
List Price:  FJ$315.36
You save:  FJ$90.11
Q781.84
List Price:  Q1,094.62
You save:  Q312.77
GY$20,987.69
List Price:  GY$29,383.60
You save:  GY$8,395.91
ISK kr13,817.61
List Price:  ISK kr19,345.21
You save:  ISK kr5,527.60
DH1,010.57
List Price:  DH1,414.84
You save:  DH404.26
L1,763.81
List Price:  L2,469.40
You save:  L705.59
ден5,677.01
List Price:  ден7,948.05
You save:  ден2,271.03
MOP$807.66
List Price:  MOP$1,130.76
You save:  MOP$323.09
N$1,895.98
List Price:  N$2,654.45
You save:  N$758.46
C$3,689.21
List Price:  C$5,165.04
You save:  C$1,475.83
रु13,357.88
List Price:  रु18,701.57
You save:  रु5,343.68
S/371.02
List Price:  S/519.45
You save:  S/148.42
K383.60
List Price:  K537.05
You save:  K153.45
SAR375.02
List Price:  SAR525.04
You save:  SAR150.02
ZK2,548.47
List Price:  ZK3,567.96
You save:  ZK1,019.49
L458.83
List Price:  L642.38
You save:  L183.55
Kč2,334.38
List Price:  Kč3,268.22
You save:  Kč933.84
Ft36,425.52
List Price:  Ft50,997.18
You save:  Ft14,571.66
SEK kr1,059.50
List Price:  SEK kr1,483.35
You save:  SEK kr423.84
ARS$85,666.43
List Price:  ARS$119,936.42
You save:  ARS$34,269.99
Bs695.09
List Price:  Bs973.16
You save:  Bs278.06
COP$389,673.99
List Price:  COP$545,559.18
You save:  COP$155,885.18
₡50,509.65
List Price:  ₡70,715.54
You save:  ₡20,205.88
L2,474.33
List Price:  L3,464.17
You save:  L989.83
₲736,638.54
List Price:  ₲1,031,323.43
You save:  ₲294,684.88
$U3,781
List Price:  $U5,293.55
You save:  $U1,512.55
zł398.17
List Price:  zł557.46
You save:  zł159.28
Already have an account? Log In

Transcript

After a long day of work, Jennifer gamma subway, and at the next stop, a well dressed man with three well dressed kids got on the subway. The kids are being loud and rowdy, and the man is ignoring it. staring off into the distance. Jennifer can't take it anymore. At the man, you need to control your children. The man replies, you're right.

I'm sorry. We're coming back from the funeral of their mother and I guess I can't bring myself to discipline them right now. Jennifer reconsiders her earlier anger and calls the children to her. They play a game of I spy for the rest of the trip home.

Sign Up

Share

Share with friends, get 20% off
Invite your friends to LearnDesk learning marketplace. For each purchase they make, you get 20% off (upto $10) on your next purchase.