Jennifer and Maria had both been promoted at the same time. Both were encouraged to write a personal mission statement as a guide for their decisions. Marie spent weeks thinking about her values and making her mission statement Jennifer procrastinated, shouting down catch all words like synergy and when when, when they started working with teams were re faced a team conflict. One of her core values was cooperation over competition, she helped her employees work through their issues. Both of her employees felt empowered thinking they had fixed the issues themselves. Jennifer, however, thanks to conflict and fell short, she took her work home with her and when second guessed herself and found her employees didn't take her seriously.