Introduction

Soft Skills For a Better Tomorrow Introduction and Overview
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Hello, my name is Michelle Charles. I'm a personal development coach, and your instructor for this course soft skills for a better tomorrow. Welcome. You decided to take this course because you either want to know more about what soft skills are or you need to develop them further for work. This course is designed to answer the questions of what are soft skills and how can I acquire them? I say that you already know what soft skills are, but you just don't realize it.

Popular talk about them has made them overly complicated and technical. The fact is, you already have them inside you. Soft Skills used to be called people skills, the ability to work with people versus the ability to work only with machines. The term soft skills actually originated from the United States Army in 1972. And the corporate world adopted the idea the United States Army wanted to develop a system of training that according to Wikipedia, included job related skills and actions that involve people and paper, for example, inspecting the troops, supervising office personnel, conducting studies, and designing structures. Soft skills were differentiated from hard skills, and that hard skills are the skills that were largely necessary for upgrading machines, like during the Industrial Revolution, but now in the 21st century, the majority of work that people do involves communicating with other people.

The key to an organization's success and therefore an individual's success lies in the ability to communicate effectively with others. People in business. That's why soft skills are so important to businesses today. for your purposes, soft skills can be easily understood, identified and applied in business because soft skills are primarily sustainable life skills. We use them in our everyday lives, and in our everyday relationships. They are interpersonal skills.

We all at some point need to be flexible, responsible, a leader, able to coordinate activities and events. We need to use good listening skills and have clear speaking abilities. In this course, we will explore seven soft skills categories. These seven categories are just a handful in comparison to the vast array that have been identified by human resources professional social psychologists, but they cover the main areas that are concerned to most. Through these seven categories we will identify, unpack, and explore between five and 10 specific soft skills found within each. To help you to identify which soft skills you already possess and which you would like to develop.

I have included a worksheet entitled my soft skills profile for you to fill out as you follow the lessons, and I'll help you along with that. By the end of the course, you will have created your own soft skills profile for use in your work or in your personal life, however you wish. So at this point, I recommend that you print out the worksheet if you haven't already, and I'll see you over in lesson one.

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