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Mastering Business Analysis Communications: Part 2

Learn specific communication techniques to set yourself apart from the growing crowd of business analysts. This is a second course in a series on communication skills.

Mastering Business Analysis Communications: Part 2

Learn specific communication techniques to set yourself apart from the growing crowd of business analysts. This is a second course in a series on communication skills.
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About the Class

Ever wonder how some business analysts are so confident and always seem to have it together? I'll show you how to be confident in communicating with stakeholders and gain their trust and respect.

Eliciting requirements from stakeholders are an essential part of a business analyst's job. Everything you do, everything you document is based on those requirements. To achieve success in this area, you must have excellent communication skills.

What you will learn in this course?

  • Know what questions to ask and how to ask them to get detailed requirements from stakeholders
  • Learn the techniques you should use to respond to stakeholders to facilitate positive discussion
  • Identify listening filters that are keeping you from hearing and understanding the complete message from stakeholders

In this course, we'll fix - together - the bad communication habits that are keeping you from getting detailed requirements - even the ones you don't realize you have!

Author

Teresa Bennett

Business Analysis Expert
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I believe business analysis should be effortless. I've learned over the years what works, what doesn't work, and what made things easier vs. harder. If you can get at the same information, provide the same level of concise, clear and complete requirements with less effort, then why wouldn't you do that? My unique method of analysis will help...

Class Requirements

You should have an understanding of what the business analyst job function is.

What's Included

Level: Beginner
Duration: 44 minutes
9 Videos
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