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The Authority Guide to Emotional Resilience in Business

How to manage stress and weather storms in the workplace with good emotional awareness

The Authority Guide to Emotional Resilience in Business

How to manage stress and weather storms in the workplace with good emotional awareness
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This course is based upon the book "The Authority Guide to Emotional Resilience: Strategies to Manage Stress and Weather Storms in the Workplace" by Robin Hills  (ISBN: 1909116599).

The Authority Guides’ is a series of pocket-sized books offering highly practical and accessible guidance on a wide variety of business matters. They are published by independent business publisher SRA Books under the imprint The Authority Guides.

How do your challenges inside and outside of work impact upon your emotions and your resilience?

The emotional resilience of those involved in a business will contribute significantly to the organization's success.  Almost all of our work in a business environment that is constantly changing, is intense and is unrelenting.

With so many challenges and changes to deal with in both life and the workplace, it’s vital to understand how emotions relate to unfamiliar and unpredictable situations and to how they contribute to resilience. 

Understand more about the role of emotions in stress management. Learn how to develop your emotional resilience and use this skill at work.  Find out how you can develop resilience within the hearts and minds of your team and your organization.

The course helps you to

  • Understand how to cope with the emotions associated with change and unfamiliar or unpredictable circumstances

  • Discover how realistic optimism helps you to manage stress more effectively

  • Explore action strategies to develop your personal resilience and the resilience of others

How to manage stress and weather storms in the workplace with good emotional awareness.

Assignment

You are going to get some insights into how you view your resilience and how others view your resilience.

The project looks at assessing your resilience from your perspective and asks you to compare this with how others view your resilience. Use the information in this course to look at methods to improve the ways that you use your emotions and how this impacts upon your resilience.

Deliverables

  • An understanding of how you use your emotions to develop your capability to manage your resilience

  • Insights about the lessons that you can gain from understanding the role of optimism in developing resilience and managing stress

  • An insight into how to develop resilience in others at a personal, team, and organizational level

Resources

  • Short, sharp, snappy lectures covering all aspects of resilience in business

  • Assess your resilience exercise

  • Practical activities to develop resilience in yourself and in other people

  • A series of resource cards to download and keep

Emotional resilience can mean managing the emotions that you experience or managing the emotions of those around you. This course will help you change the way you think about yourself and the way you approach potentially challenging situations.

Requirements

  • You should have an interest and understanding in stress management but no prior knowledge and experience is needed to benefit from the course
  • You should be interested in emotions and resilience at work.
  • You should be keen to learn techniques to understand how to develop emotional resilience as a contribution to your business success.

About the instructors

Robin Hills

Emotional Intelligence Coach, Trainer and Facilitator
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Hi.  I'm Robin Hills and it is my intention to provide you with the best on-line courses on emotional intelligence in business.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 

I am an emotional intelligence coach, trainer and facilitator with over 35 years' business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.

My career began with the pharmaceutical industry on the commercial side and worked in the London teaching hospitals for over ten years.  My current work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.  This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.

I'm a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.  

My articles and papers on resilience have been published in international books and journals.

My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes by ILM - the Institute of Leadership and Management.

Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences.  These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India.

I am the author of 

- The Authority Guide to Emotional Resilience: Strategies to weather storms and manage stress in the workplace (published May 2016)

- The Authority Guide to Behaviour in Business: How to build successful and powerful relationships (published November 2017)

Both are available on Amazon.

Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt.  I am here to support and guide you.

I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.

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