Feedback - Your Online Reputation

The ABC's of Selling Online Using eBay Section One: Start Here Before You Sell
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Transcript

Feedback is an important part of the eBay community. It allows everyone to see comments and ratings from previously completed transactions. It is basically your reputation on eBay. Based on those comments, people may decide to follow through with a purchase or a sale. Building your reputation is simple. Just follow best practices and do your best to provide great customer service and glowing feedback will follow.

Do the opposite and your days on eBay will be numbered. Let's take a look at the feedback page. Each user has a feedback profile. It includes an optional photo, a colored star and number. The numbers will get higher if you complete transactions and make buyers and sellers happy. The stars designate various levels and will change when you reach certain milestones like 100 feedbacks.

1000 5010 Thousand. Feedback consists of a positive and negative or neutral rating, along with a short comment. Sellers can only leave positive feedback for buyers. But buyers can leave positive, neutral or negative ratings based on their experience with the transaction. revisions are allowed when buyers and sellers contact each other and work things out and agree to a change. eBay can sometimes yet rarely get involved with the feedback removal.

Basically, comments are permanent, so make them count. Not everybody on eBay leaves feedback after the transactions, which is frustrating for those who are building their reputations. It's not considered appropriate however to ask for feedback. eBay will sometimes send reminders to people who aren't regular users to encourage their participation in leaving feedback. As you can see by the number I'm closing in on 10,000 positive feedbacks, I have left way more than received and feedback can be viewed by different categories. I have not purchased as much as I've sold as you can tell While the feedback system isn't perfect, sellers are rated by four criteria called DSR detailed seller ratings item as described, communication, shipping time, and shipping and handling charges.

People will rate you on a five star scale with five being the best. You can earn an automatic five star rating when you offer free shipping for your items. That's one way to keep your number growing. You can also leave a reply to feedback to explain a situation or comment. But the best practice is to be polite and not get into a war of words. There is a percentage next year feedback number that shows the percentage of positive to negative ratings NACA Would I'm still at 100% right now, but everyone eventually gets a negative rating.

The more transactions you have, the less that negative comment will affect your score. The main goal of Your feedback is to please customers as a seller and pay quickly as a buyer. You will earn a great reputation as a solid a bear, and people will want to do business with you. Leave honest comments so future buyers and sellers can get a real picture of what to expect when dealing with that a bear. Here's a time saving tip. If you subscribed to an eBay store, you will have the ability to have your feedback left automatically for you.

I have mindset that once a buyer pays me using PayPal, that one of my four pre written comments will be left for that buyer. do manually leave feedback on my purchases. However, it is easy to write your feedback in bulk and rate a number of purchases at the same time. To learn more about feedback, there is a feedback forum on eBay that you can read about feedback in more detail. And also join in the discussion in the feedback forum.

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