Feedback in the workplace is a crucial element of success. Research from office vibe shows that 82% of employees appreciate receiving positive or negative feedback with 43% of highly engaged employees receiving feedback at least once a week.
Learning how to deliver feedback so it lands and someone genuinely improves is at the heart of this online learning.
This course teachings you the W.I.N.D. Method of effective feedback, a proven strategy that will not make employees defensive or afraid. Through simple techniques that improve and motivate employee performance, you'll never avoid wanting to tell someone at work "the truth" again."
Who should take this course?
This course is for first-time managers and other working professionals needing to learn a process for delivering and receiving feedback.