We'll come back with one of the most important competencies you have to master if it is not the most important one, communication. Communication is one of the most important competencies you have to have and master in order to win customers. And when you win customers through the right and effective communication, you will make an acceleration in your sales and you will maximize your profit. So what do we mean by communication? In fact, I don't mean the normal communication, which is communicating with each other. Communication in the business age communication in business goes beyond the normal communication.
I'm not just talking about the communication Which is divided into three parts which is verbal communication nonverbal communication, you can read this in any book. In business you need more than this in communication, you need to understand about communication you need to understand about body language for example, which we will talk about in a few moments, you need to understand about the used words in communication, you need to know and you need to master copywriting, how will you write to your customers in an effective way, you need to master website designs, not the graphic designs, the words the communication through websites, these are some knowledge and some methods of communication that was not there. Many years back you need to master these skills. And of course, you need to master the communication or the psychological needs of the people You need to master the communication of my needs.
And you need to master the communication of someone else. In other age bracket, and mine, that's what you need to master in communication. In fact, communication is in the heart of everything. It is in the heart of business and personal life. If you want to know more about communication, I have a course about communication. It's communication for breakthrough.
It's all about communicating in this new age. You can save the course and there's a coupon for you if you would like to enroll in this course. And if you didn't enroll in this course, please master communication. Because the main purpose the main purpose of communication for people who are in business is make profit is make sale. I'm communicating with you if you are a customer for two reasons. build rapport with you and build an amazing relationship and at the same time, I need to sell you something.
So communication is very important in life. This is one of the core competencies you must have. By the way, I want you to know that the right communication can transform your customers from just satisfied customers to engage customers. This is what we are looking for. We need customers who are engaged with us, we need customer engagement. In this case, we will not just give customers what they need or we just sell them our products.
We need to write to them and we need to talk to them in a way that makes us and them in a two way conversation. We want to talk to them and we want to listen to them and communication will help you master these skills. paying full attention for communication In the upcoming video, I'll talk to you about some of the needed competencies that you need to master. Thank you