In Part 1 of the communication course, you will learn how to:
Master Specific Communication Techniques to Set Yourself Apart from the Growing Crowd of Business Analysts
In this course, we'll fix - together - the bad communication habits that are keeping you from getting detailed requirements - even the ones you don't realize you have!
To get the most out of this course, you should have an understanding of what the business analyst job function is.
Content and Overview
We start with an overview of why this is so important to your BA role
We'll look at what the IIBA has to say about communication skills
You'll get an overview of projects and project teams
You'll gain an understanding of how to identify listening filters and how to avoid them
To manage conversations, you'll learn the process of effective communication and how body language affects your requirements elicitation meetings.
What am I going to get from this course?
Who is the target audience?