4. Introduction to process capture and visualization

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We've already talked about increasing process transparency and why that's so important for business. Now we're talking about how we do that in more detail. And that's introducing process capturing visualization. I've already talked about it several times in the course. But now we're going to talk about what that means specifically. And we're going to start to talk about the visualization aspect and a little more detail.

Process capturing visualization is gathering all the process information, which is process capture, and then visualizing it into a document. And this is typically a process map. Now, there's a lot of different ways you can visualize process information just to be clear, so you have a little bit more on the point, you can actually visualize process information in a long form Word document, you can do it in Excel with different steps. You can do it in a video. There's lots of different process assets that can visualize to a reader process information. But what we're going to teach you is how to visualize and process maps, which Academy consulting we believe is the Most rich type of process asset, it gives the most information about a process in the shortest type of document map that's given though it follows the the language or the mapping language that we suggest, because there's a lot of different mapping languages that can actually make process mapping more confusing.

And then one more point on the slide about the capture part. Capture is typically done in practice through structured interview, interviewing people trying to elicit the correct information that you need to actually holistically capture what the process is, so you can move forward to visualizing it. Now for solopreneurs or people who are just kind of working on their own. This interview is with yourself. This is really sitting down instruction, the information point out of your brain in a very logical order in sequence so they can be visualized, and we'll talk about that. When we talk about making processes realizations and increasing process transparency, the point is communication.

And that's something you can never forget, you're not going to make a process document to start and it's going to just give you some crazy lift under businesslike all the metrics are going to go up and you're gonna become more profitable. You have to use that process documentation to execute projects, communicate with vendors, probably train new staff, if you're scaling, there's a lot of different things. But the start is getting the processes visualized the right way. Because it's a communication exercise. The goal is communication. And like all forms of communication, this slide really tells you the punchline of why visualization with a strategy is important because it has to be universal, the language it has to be understandable.

If you make a process visualization that no one can read, or you have to sit there and explain to them box by box. There's no value because it can't send it anywhere and no one can read it, no one can use it. So the goal of clear communication is the most important part of this exercise. And how do we actually reach universal sort of standardization or communication principles within process mapping? Well, it's reaching a common ground and the common ground is the physical workflow layer. That's the language that everyone speaks.

Think about this for a second. Human beings are tactile, we can feel we can touch we interact with the world around us. And what's common to us all in terms of communicating information is, we're all human. And we all understand these senses. So when you're talking about process visualizations and strategy I'm going to share with you in this course, it's talking about visualizing processes that speak to the physical elements, speak to the physical workflow, or the activities you actually do in the environment that can be seen and tracked and measured. This is going to be really important because as the world gets increasingly digitized communication can be confusing.

So in this course, we're going to talk about process capture and visualization using the common ground of communication which is focusing on the physical workflow.

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