Module 6: Case Study

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Transcript

Karen spoke with one of her employees, Elizabeth about a new project that she needed to undertake. Karen noticed something, Elizabeth, even though you've only said positive things during our meeting, I noticed that you slouched your shoulders inside in a heavy way. Is there anything you want to tell me? Elizabeth said, I just know that it will be difficult to make sure I meet this project deadlines as well as other deadlines that I have coming up. Karen said I'm glad you said something. Here.

Let's see if there any deadlines we can extend. Karen added while your body language did a lot of speaking for you. It's better to say what's on your mind. So there's no confusion. Elizabeth agreed to be more direct in the future and they plan their next meeting.

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